Shipping policy
This pages holds shipping/delivery information and sets out the returns policy of Hayes & Finch Limited.
Unfortunately, we have had to put a fuel surcharge on every order to cover the increased costs we are currently being hit with as a company, an extra £3.00 will temporarily be added to all delivery charges. Thank you for your continued support.
UK Mainland
All UK mainland orders (excluding furniture and chairs) over the value of £150 including vat will be packed and delivered with a minimal handling charge of £5.50 using standard carrier. For orders under the value of £150 including vat, carriage charges will apply.
Our standard carriage charge applies to single parcels that weigh less than 25kg, these goods will be sent by carrier at a charge of £9.99.
Our minimum postage charge is £5.50 and this will be applied to any items that are suitable in size and weight to be sent via post.
Carriage charges for large, bulky or heavy items will be quoted for at point of order or quotation.
Delivery charges outside UK Mainland
Please note that orders for Isle of Man and the Channel Isles will be packed and delivered with a standard carriage charge of £15.00 due to their locations.
Orders for Northern Ireland will be packed and delivered with a standard carriage charge of £25.00 due to location.
Carriage charges for large, bulky or heavy items will be quoted for at point of order or quotation.
Delivery charges for Ireland
Please contact us to place an order for Ireland.
Overseas Delivery
Please note that orders for France, Germany, Italy, Spain, Sweden, Switzerland and the United States will be packed and delivered with standard carriage charges from upwards of £55.00 depending on their locations.
Carriage charges for large, bulky or heavy items will be quoted for at point of order or quotation.